In an effort to keep our Ticket Solutions customers informed, we wanted to let you in on how Ticket Solutions is doing everything we can to slow the spread of COVID-19. Our priority is keeping our customers, employees and communities safe.

Our information technology team is working tirelessly to ensure our services are available to you, and our internal systems are available to our employees no matter where they are at. They are also busy updating our event database as fast as vetted information becomes available to us. This information is updated in real-time on TicketSolutions.com, so please check back often.

Our customer service team is also working tirelessly to communicate with our customers about the status of their orders. If you have questions, please email customerservice@ticketsolutions.com and reference your order number or event information and we will work to assist you with your questions. A few things to note, if an event is not affected by COVID-19 business closures or postponements or the event is rescheduled to a new date, your ticket is still good and your event will proceed as expected. If your event is postponed, hang tight and wait for a reschedule date or an official cancellation. If your event is cancelled, we will reach out to you to explore options for attending another event, or refunding your purchase.

Ticket Solutions is taking additional measures to keep our customers and employees safe including cleaning and disinfecting our offices more frequently and giving employees the ability to work from home and being flexible with our schedule.

Ticket Solutions hopes that you and your family stay safe and healthy. For more information and frequently asked questions, go to TicketSolutions.com/covid-19.

Sincerely,

Ticket Solutions Staff